Riedel: New US Office
“Our significant growth in the US over the last two years – we almost doubled our revenues each year – brought us to a point where we needed to optimize our approach”, said Riedel’s Business Development Director Paul Rivens.
The company, which in the past shared offices both on the East and on the West Coast with other companies, moved to their new 3,200 square foot building in Glendale, CA, close to its former Burbank address. “It was obvious that we needed to take a step forward. Having our own building allows us to optimize our business processes, to have a central warehouse with a significantly larger stock and do repairs directly here in the US”, said Kelly Fair, Riedel’s Sales Manager.
“After analysing the situation we came to the conclusion that a combination of centralizing administration and logistics along with decentralizing sales and service will lead to the best results for our customers”, explained Rivens. The new headquarters consolidates all central services such as the warehouse, administration, commissioning, logistics and repairs. In addition, Riedel established East and the West Coast service hotlines and a network of Riedel service personnel in key customer locations like New York, Dallas, Montreal and Los Angeles. “We’re just about to add more people to our US team”, said Rivens.
Riedel has invited engineers and other prospective intercom users to its “Riedel Tuesday” session to be held on September 9th in the new office. These free training seminars take place on the second Tuesday of each month. Information about dates and other “Riedel Tuesday” locations can be found on the Riedel website.
Riedel Communications Inc.
1721 Victory Blvd
Glendale, CA 91201, USA
East Coast: Phone (914) 819 0495 Fax (914) 816 4033
West Coast: Phone (818) 241 4696 Fax (818) 241 5927
Riedel – one of the major suppliers of communications equipment to the 2008 Olympic Summer Games – designs, manufactures and distributes the most sophisticated intercom and radio technology for customers worldwide in the broadcast, pro-audio, event, sports and theatre industries. The products reflect today’s leading-edge technologies that expand conventional concepts into tomorrow’s applications. The Riedel group of companies also includes a European based large rental operation that provides radio, intercom services, event accreditation & ticketing systems as well as fibre-based and wireless audio & video transmission systems. The Company was founded in 1987 and today employs over 170 people located within 8 locations in Europe, Australia, Asia and North America.